Privacy Policy

Last Updated: October 26, 2023

This Privacy Policy describes how Venus ("Company," "we," "us," or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from fanelu.top (the "Site").

1. Information We Collect

We collect various types of information from and about you when you use our Site, including:

a. Personal Information You Provide to Us

When you create an account, place an order, sign up for our newsletter, or contact us, you may provide us with personal information, including:

  • Contact Information: Name, email address, shipping address, billing address, phone number.
  • Account Information: Username, password.
  • Payment Information: Credit card numbers, debit card numbers, or other payment details (processed by secure third-party payment processors). We do not directly store full payment card details.
  • Order Details: Products purchased, transaction history.
  • Communications: Information you provide when you communicate with us, such as customer support inquiries.

b. Information Collected Automatically

When you access and use the Site, we may automatically collect certain information about your device and browsing actions. This may include:

  • Device Information: IP address, operating system, browser type, device type, unique device identifiers.
  • Usage Information: Pages visited, time spent on pages, links clicked, referring URL, search terms, and other browsing behavior on our Site.
  • Location Information: General geographical location (country, city) derived from your IP address.

c. Cookies and Similar Technologies

We use cookies, web beacons, and similar tracking technologies to track the activity on our Site and hold certain information. Cookies are small data files placed on your device or computer and often include an anonymous unique identifier. For more information about cookies and how to disable them, visit http://www.allaboutcookies.org.

  • Essential Cookies: Necessary for the operation of our Site (e.g., enabling shopping cart functionality).
  • Performance and Functionality Cookies: Help us remember your preferences and personalize your experience.
  • Analytics Cookies: Help us understand how visitors interact with the Site by collecting and reporting information anonymously.
  • Advertising Cookies: Used to deliver advertisements relevant to your interests.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • To Provide and Maintain Our Services: Fulfilling orders, processing payments, managing your account, and providing customer support.
  • To Improve Our Services: Understanding how you use our Site to enhance user experience, website functionality, and product offerings.
  • To Personalize Your Experience: Displaying products and offers tailored to your interests.
  • To Communicate With You: Sending order confirmations, shipping updates, marketing communications (if you have opted in), and responding to your inquiries.
  • For Marketing and Promotional Purposes: Sending you newsletters, special offers, and promotions about our products and services (you can opt-out at any time).
  • For Security and Fraud Prevention: Protecting our Site and users from fraudulent activities, unauthorized access, and other illegal activities.
  • For Legal Compliance: Complying with applicable laws, regulations, legal processes, or governmental requests.

3. Data Sharing and Disclosure

We may share your personal information with third parties in the following circumstances:

  • Service Providers: We share information with third-party vendors, consultants, and other service providers who perform services on our behalf, such as payment processing, order fulfillment, shipping, data analysis, marketing, and customer service.
  • Business Transfers: In the event of a merger, acquisition, sale of assets, or bankruptcy, your personal information may be transferred to the acquiring entity.
  • Legal Requirements: We may disclose your information if required to do so by law, in response to a subpoena or court order, or if we believe such action is necessary to comply with legal obligations, protect our rights or property, or ensure the safety of our users or the public.
  • With Your Consent: We may share your information with other third parties when we have your explicit consent to do so.
  • Aggregated or Anonymized Data: We may share aggregated or anonymized information (which cannot be used to identify you) for research, marketing, analytics, or other purposes.

4. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

  • Right to Access: You have the right to request access to the personal information we hold about you.
  • Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
  • Right to Erasure ("Right to Be Forgotten"): You have the right to request the deletion of your personal information, under certain conditions.
  • Right to Object to Processing: You have the right to object to our processing of your personal information, under certain conditions.
  • Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
  • Right to Withdraw Consent: If we are processing your personal information based on your consent, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the contact details provided below.

5. Data Security

We implement reasonable technical and organizational measures designed to protect your personal information from unauthorized access, use, alteration, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Third-Party Links

Our Site may contain links to third-party websites or services that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of any third-party sites you visit.

7. Children’s Privacy

Our Site is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete such information from our systems.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

9. Contact Us

If you have any questions about this Privacy Policy, our data practices, or if you wish to exercise your rights, please contact us:

  • Company Name: Venus
  • Address: 1647 Emily Renzelli Boulevard, San Jose, CA, US
  • Email: [email protected]
  • Phone: 408-644-1538